Shipping policy
Shipping conditions
1. Shipping Methods
We offer various shipping options, including standard and express shipping, handled by the shipping providers [DHL, GLS].
2. Shipping Costs, Delivery Area, and Delivery Time
For orders over €50, shipping is free within Germany; otherwise, a fee of €4.99 applies.
|
Country |
Shipping costs up to 5kg |
Shipping costs from 5kg |
Delivery time in business days |
|
Austria |
€13.99 |
€18.99 |
2-8 |
|
Belgium |
€13.99 |
€18.99 |
2-8 |
|
Bulgaria |
€13.99 |
€18.99 |
2-8 |
|
Croatia |
€13.99 |
€18.99 |
2-8 |
|
Czech Republic |
€13.99 |
€18.99 |
2-8 |
|
Denmark |
€13.99 |
€18.99 |
2-8 |
|
Estonia |
€13.99 |
€18.99 |
2-8 |
|
Finland |
€13.99 |
€18.99 |
2-8 |
|
France |
€13.99 |
€18.99 |
2-8 |
|
Greece |
€13.99 |
€18.99 |
2-8 |
|
Hungary |
€13.99 |
€18.99 |
2-8 |
|
Ireland |
€13.99 |
€18.99 |
2-8 |
|
Italy |
€13.99 |
€18.99 |
2-8 |
|
Latvia |
€13.99 |
€18.99 |
2-8 |
|
Lithuania |
€13.99 |
€18.99 |
2-8 |
|
Luxembourg |
€13.99 |
€18.99 |
2-8 |
|
Malta |
€13.99 |
€18.99 |
2-8 |
|
Netherlands |
€13.99 |
€18.99 |
2-8 |
|
Poland |
€13.99 |
€18.99 |
2-8 |
|
Portugal |
€13.99 |
€18.99 |
2-8 |
|
Romania |
€13.99 |
€18.99 |
2-8 |
|
Slovakia |
€13.99 |
€18.99 |
2-8 |
|
Slovenia |
€13.99 |
€18.99 |
2-8 |
|
Spain |
€13.99 |
€18.99 |
2-8 |
|
Sweden |
€13.99 |
€18.99 |
2-8 |
|
Cyprus |
€13.99 |
€18.99 |
2-8 |
|
Switzerland |
€22.99 |
€28.99 |
2-8 |
|
United Kingdom |
€22.99 |
€28.99 |
2-8 |
|
Liechtenstein |
€22.99 |
€28.99 |
2-8 |
Please note that the stated delivery times are approximate and depend on availability and the shipping service provider.
3. Shipment Tracking
After shipping, you will receive a tracking number with which you can track your delivery online.
4. Delivery
Delivery is made to the address you provided when ordering. Please ensure your details are correct.
5. Delivery Delays
If there are delays in delivery, we will inform you immediately and strive to resolve the issue as quickly as possible.
6. Damages and Defects
Please check your delivery immediately upon receipt. Damages or defects must be reported within 48 hours of receipt. Please contact us by email at kontakt@chiemgauer-schneidebretter.de.
7. Shipping Cost Refund
For returns due to errors or defects, we will refund your shipping costs. For returns for other reasons, the customer bears the shipping costs.